Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

FAQs

We do not ship internationally…yet! We hope to soon.

Ready to ship orders will typically ship within 3-5 days or 5-7 days during a launch. Made to order products typically ship within 7-10 business days.

We are not responsible for lost packages. Unfortunately it is out of our control, and you will need to contact your local postal service for further information regarding your package. In most cases, it was delivered to a neighbor or marked as delivered early and will arrive a few days later.

We do not offer custom orders.

We are not responsible for lost packages. Please reach out via email regarding filing a lost package claim with the appropriate postal service. However, please note first class shipments are uninsured. If you wish to insure your package, you must choose Priority or UPS express. Shipping fees are non-refundable

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