Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
FAQs
Do you ship internationally?
We do not ship internationally…yet! We hope to soon.
When will my order ship?
Ready to ship orders will typically ship within 3-5 days or 5-7 days during a launch. Made to order products typically ship within 7-10 business days.
What if my package says it was delivered but I never received it?
We are not responsible for lost packages. Unfortunately it is out of our control, and you will need to contact your local postal service for further information regarding your package. In most cases, it was delivered to a neighbor or marked as delivered early and will arrive a few days later.
Do you offer custom orders?
We do not offer custom orders.
What if my package is lost?
We are not responsible for lost packages. Please reach out via email regarding filing a lost package claim with the appropriate postal service. However, please note first class shipments are uninsured. If you wish to insure your package, you must choose Priority or UPS express. Shipping fees are non-refundable